1.) For those who have chosen to participate in the Program by purchasing Media Packages it is important that INSTRUCTIONS ARE FOLLOWED EXACTLY.
There are exact instructions within the "Packages" tab within the member area which specify exactly how to fund the Media Packages. The instructions are not vague or unclear, and they are posted right above the button that one must clicking order to initiate a purchase.
Some of the variations on what some folks have done, completely in contrast to instructions, are quite mind-blowing. For example, sending ETH instead of USDT TRC20; Sending a completely unacceptable currency such as BTC; sending from a custodial wallet on an exchange; sending wrong amounts; using the wrong network to send (BEP 20, instead of ERC 20, etc.)
I've found that in order to make errors that would result in the penalty being applied one would have to be relatively clueless as to the basics of how to send crypto, AND they would have to ignore the instructions. Both circumstances would have to be present.
I've posted two videos below which are informational/educational, for anyone who is not savvy with using crypto and doesn't even know what to ask because they don't know what they don't know (like I was in Feb of 2022... I was a Crypto Moron... if I can do this stuff, you can too).
The videos below are not presented as an encouragement to anyone to participate in any particular crypto deals. They are not specific to any particular deal but are only presented as educational tools for hatting on using crypto for beginners.
2.) Support Group for Crypto Program: There is a FB group which is where most of the updates and important information are posted. In my opinion, any participants who are not on the FB group will be severely lacking to the point of it being a problem, so any participants should be in the group. The group however is private and thus one must be invited by a "Friend" that they are connected to on FB. To get into that group contact the person that shared this information with you.